Home| Questions|Q 66598
Next
In Process
Suzzit
Beginner
Asked: 2022-08-05T11:36:22+05:45 In:

Problem with mobile device

So There has been a problem in my mobile (Samsung M20) with wifi connection. I can turn on wifi as usual but it cannot scan any available Networks even when the home wifi is up and running and is connecting to other devices as usual. I have tried resetting the phone and router both. But it still won’t work. Is here anyone else who’s faced similar problem too?

mobilewifi problem
Share

    Related Questions

    You must login to add an answer.

    Need An Account,

    6 Answers

    1. Sensei

      Try to reinstall firmware once.

      It’s easy to install firmware on samsung devices as you don’t even need to unlock Bootloader to install official firmware

      • 1
    2. Geek Helper

      Maybe there is problem with hardware. You should consult with your technicians. I’m also a samsung user and I know Samsung can’t find network if it is away from Router.

      • 0
    3. Beginner

      have you tried hard resetting your device?

      first, make sure to backup all your files

      1. Turn off the device
      2. Press and hold the Volume Up button and the Bixby button at the same time.
      3. While still holding the Volume Up and Bixby keys, press and hold the Power button.
      4. The Recovery screen menu will now appear. When you see this, release the buttons.
      5. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
      6. Press the Power button to select ‘Wipe data/factory reset.’
      7. Use Volume Down to highlight Yes.
      8. Press the Power button to confirm factory reset.

      and consult with your technicians if you still unable to connect to the wifi

      • 0

    4. it is a very common  issues with budget segment samsung  phones , it is not possible to solve easily , i don’t know about your specific model but most of the device will work after you do some changes in hardware and it will cost about ~3k to fix it . Once show your device to samsung service center .

      • 0
    5. Lazycoder
      This answer was edited.

      I own the same device but haven’t faced such problem, but as suggested by RoN

      try re-installing the firmware once.

      • 0
    6. Explainer Technology Enthusiast

      Hello brother I faced this problem on my Iphone 4S, I searched entire thing for a day and went some local repair shop but changing firmware, reseting, hard reset didnt do anything. I request you to take to a genuine shop where check the hardware as if it can be repaired or changed.

      Point: Hardware Issue !!!!!!

      • 0